Responsible Gaming

Gambling Should Be Entertainment

At King Johnnie Casino, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that casino games are games of chance, and the house always has a mathematical advantage. Only gamble with money you can afford to lose.

Age Verification

In Australia, you must be at least 18 years of age or the legal gambling age in your state or territory to participate in online gambling. We take age verification seriously and reserve the right to request proof of identity. If you are under the legal age, please do not access gambling services.

Warning Signs of Problem Gambling

Problem gambling can develop in anyone. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling with increasing amounts of money
• Feeling anxious or irritable when trying to cut down or stop gambling
• Hiding gambling activity or lying to friends and family about the extent of your gambling
• Gambling to escape problems, stress, anxiety, or depression
• Neglecting work, school, family, or personal responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Experiencing relationship conflicts related to gambling
• Repeatedly unsuccessful attempts to control or reduce gambling
• Gambling more frequently or with larger amounts to achieve the same level of excitement
• Experiencing financial difficulties as a result of gambling

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Enable reminders to take breaks and assess your gambling activity
• Session Time Limits: Set a time limit for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Closure: Permanently close your account if you wish to stop gambling

To access these tools, please contact our customer support team or visit your account settings.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

Australia

• Gambling Help Online – Free online counseling and support for problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)

United Kingdom

• GamCare – Free counseling and support services
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Resources and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Help and resources
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and counseling
  Phone: 0800 1 372 374

If You Need Help

If you are experiencing difficulties with gambling, please reach out to one of the support organizations listed above. There is no shame in seeking help – these services are confidential and free. Taking action today can make a real difference in your life and the lives of those around you.

Remember: Help is always available, and recovery is possible.